Frequently Asked Questions About JAECOO

What makes JAECOO vehicles unique compared to other car brands?

JAECOO vehicles stand out in the automotive market for their distinctive blend of urban sophistication and rugged off-road capabilities. The Chinese brand sets new standards for SUVs by crafting models that excel as luxury on-road vehicles while also being capable off-roaders, all at attractive price points. With innovative designs, advanced technologies, and a strong focus on safety, JAECOO targets a niche of individuals with a passion for adventure.

Where can I find the nearest JAECOO dealership?

You can find the nearest JAECOO dealership at Group1’s authorised locations in Stellenbosch and Kuils River.

What is the warranty policy for JAECOO vehicles?

The JAECOO range, specifically the J7 model, comes standard with a 5-year/150,000 km mechanical warranty and a 10-year/1,000,000 km engine warranty. Additionally, all J7 models include a 5-year/70,000 km service plan. For more information, check your vehicle’s warranty policy.

What financing options are offered when purchasing a JAECOO vehicle?

When purchasing a JAECOO vehicle, financing options include the OMODA JAECOO Finance, developed in partnership with Absa. This solution is designed to offer accessible and hassle-free vehicle financing solutions for customers. For more information and personalized assistance, visit any of our Group1 dealerships.

Can I trade in my current vehicle when purchasing a JAECOO?

Yes. You can trade in your current vehicle when purchasing a JAECOO. Our team will provide a professional and accurate valuation to ensure you get the best value for your trade-in and help you plan any necessary financing. Contact us to request a trade-in valuation from our experienced staff.

How often should a JAECOO vehicle be serviced?

The servicing schedule for a JAECOO vehicle depends on the specific model. For example, the JAECOO J7 typically requires servicing every 15,000 kilometres or once a year, whichever comes first. Always refer to your vehicle’s owner’s manual or contact a Group1  dealership for the exact service intervals for your model.

Where can I book a service appointment for my JAECOO?

You can book a service appointment for your JAECOO at our authorised service centres in Stellenbosch and Kuils River. We offer convenient scheduling options for your vehicle to receive expert care at a time that suits you. Complete our online form to book a service.

Does JAECOO offer electric or hybrid vehicle options?

Yes. The fully electric JAECOO J6 has been confirmed for the South African market and is expected to launch in 2025. Additionally, the JAECOO J7 will also be available as a plug-in hybrid electric vehicle (PHEV).

What safety features are included in JAECOO vehicles?

JAECOO vehicles come equipped with a variety of innovative safety features, though the specific offerings can vary by model and trim level. Generally, key safety features include multiple airbags – typically seven or more, and advanced driver assistance systems such as front collision warning, automatic emergency braking, blind spot detection, and lane-keeping assist. Other notable features may include a 360-degree panoramic camera and stability control systems. 

How can I schedule a test drive for a JAECOO model?

You can schedule a test drive for a JAECOO model by clicking through our “Book a Test Drive” page. One of our team members will confirm your appointment. We look forward to welcoming you for a test drive!

Are there any special promotions or deals currently available for JAECOO vehicles?

To find out about the latest promotions and deals for JAECOO vehicles, visit our JAECOO specials page. You can also subscribe to our newsletter to receive our most recent deals and exclusive offers or visit any of our JAECOO dealerships for more information.

What should I do if my JAECOO vehicle requires roadside assistance?

If your JAECOO vehicle needs roadside assistance, you can contact any of our dealerships for help. 

What are the most popular JAECOO models currently available in South Africa?

Currently, the most popular JAECOO model available in South Africa is the JAECOO J7, owing to its combination of luxury features, innovative technology, and competitive pricing position.

Does JAECOO offer accessories or customisation options for their vehicles?

Yes. JAECOO offers a range of accessories, including pedals, sunshades, daytime running lights, brake discs, foot mats, and mobile phone holders. We also support customisation options, allowing you to modify your vehicle to suit your preferences and style.

How can I get a replacement key or remote for my JAECOO?

To get a replacement key or remote for your JAECOO vehicle, simply contact an authorised JAECOO dealer. They will assist in ordering a compatible key or remote for your model. You’ll need to provide your vehicle identification number (VIN) and proof of ownership. In addition to providing a replacement, the dealer will also program the new key or remote to ensure it works seamlessly with your vehicle’s security system.

Are JAECOO vehicles suitable for off-road driving?

Most JAECOO vehicles are designed with off-road capabilities, making them suitable for adventurous driving. The brand emphasises ruggedness and versatility across its range, equipping models like the J7 with advanced off-road systems that include multiple driving modes tailored for different terrains.

What are the fuel efficiency ratings for JAECOO models?

The fuel efficiency ratings for JAECOO models currently available in South Africa are as follows: the JAECOO J7 2WD has a claimed fuel consumption of 7.0 l/100 km, while the JAECOO J7 AWD has a slightly higher consumption, rated at 7.8 l/100 km.